This Limited Lifetime Warranty applies only while the unit remains at
the site of the original installation and only if the unit is installed
inside the continental United States, Alaska, Hawaii, and Canada. The
warranty applies only if the unit is installed and operated in
accordance with the printed instructions, is in compliance with
applicable installation, building codes, and good trade practices. The
heat exchanger, combustion chamber and burner of every Kingsman product,
excluding the Outdoor Firepit and Vented Gas Log Sets, are warranted
against materials or workmanship during the period the product is owned
by the original owner.
Basic One Year Warranty
During the first year after installation, we will provide a replacement
for any component part of your unit found to be defective in materials
or workmanship, including labour costs. Repair work requires prior
approval by Kingsman, labour costs are based on a predetermined rate
schedule and any repair work must be done through an authorized Kingsman
dealer. (Excluded Components: Accent Light Bulbs, Gasketing and Paint)
Limited Lifetime Warranty
Any parts to be replaced must be returned to our distributor in
exchange for the replacement part. Any labor, material, freight and/or
handling charges associated with any repair or replacement pursuant to
this Limited Lifetime Warranty will not be covered by this warranty.
General Terms
In lieu of providing a replacement part, we may, at our option, provide
the distributor’s component purchase price from us or a credit equal to
the distributor’s component purchase price from us toward the purchase
of any new unit which we distribute. If a credit is given in lieu of a
replacement part, the rating plate from the unit being replaced must be
submitted on a warranty claim, and the unit being replaced must be made
available to our distributor for disposition.
In establishing the date of installation for any purpose, including
determination of the starting date for the term of this Limited Lifetime
Warranty, reasonable proof of the original installation date must be
presented*, otherwise the effective date will be based upon the date of
manufacture plus thirty (30) days.
We will not be responsible for and you, the user, will pay for: (a)
damages caused by accident, abuse, negligence, misuse, riot, fire,
flood, or Acts of God (b) damages caused by operating the unit where
there is a corrosive atmosphere containing chlorine, fluorine, or any
other damaging chemicals (other than in a normal residential
environment) (c) damages caused by any unauthorized alteration or repair
of the unit affecting its stability or performance (d) damages caused
by improper matching or application of the unit or the unit’s components
(e) damages caused by failing to provide proper maintenance and service
to the unit (f) any expenses incurred for erecting, disconnecting or
dismantling the unit (g) parts or supplies used in connection with
service or maintenance (h) damage repairs, inoperation or inefficiency
resulting from faulty installation or application (i) electricity or
fuel costs or any increase in electricity or fuel cost whatsoever
including additional or unusual use of supplemental electric heat.
We shall not be liable for any incidental, consequential, or special
damages or expenses in connection with any use or failure of this unit.
We have not made and do not make any representation or warranty of
fitness for a particular use or purpose, and there is no implied
condition of fitness for a particular use or purpose. We make no express
warranties except as stated in this Limited Lifetime Warranty. No one
is authorized to change this Limited Lifetime Warranty or to create for
us any other obligation or liability in connections with this unit. Any
implied warranties shall last for one year after the original
installation. Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages or do not allow
limitations on how long an implied warranty or condition lasts, so the
above limitations or exclusions may not apply to you. The provisions of
this limited warranty are in additions to and not a modification of or
subtraction from any statutory warranties and other rights and remedies
provided by law.
