Reviewer:
Jacqueline Putman from Joliet, IL United States
Hi, I received my purchase last week and realized over the weekend when we removed the packaging that we have damage and missing parts. I have attached pictures of the following damage
• flue pipe that is bent
•Flue pipe adapter bent
•Torn Screen
•Bent Bracket
We also did not receive the Ceramic Fiber Vintage Brown Herringbone firebrick. I understand that is on back order after I called.
I called and the person I talked to was very helpful and was more than willing to help get replacement parts out.