Donald Farquhar from Kent, WA United States
We purchased a pellet stove from Mark who was very helpful and responsive during the entire process, including keeping us informed about the delivery. However, there was a miscommunication with the delivery service. They provided curbside delivery. However, the delivery address has a 200' gravel driveway. The delivery truck, a semi, was not able to use the driveway. Fortunately, we had a riding lawn mower with a small trailer and was able to load the pallet on the trailer at the street and haul it to the house.
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